Boston MC200Air Specifications Page 14

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  • TROUBLESHOOTING
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Troubleshooting
The
MC200Air
does
not turn
on.
Plug
a lamp
into
the
wall
power
outlet
to
be sure
the
outlet
has
power.
Check
all
the
power
connections
to
be sure everything
is
completely
plugged
in-
the
power
cord
to
the
wall
outlet,
the
power
cord
to
the
power
supply, and the
power
s
upply
output
cable
into
the
back
of
the
system.
What
should
I
do
if the network connection
process
fails?
Try "power
cycling"-
that
is,
do
a complete, cold shut
down
and
restart-
of
the
various
components
of
the
network, such
as
the
wireless router, or your
computer
if
you
are
playing from iTunes.
Some devices may
need
to
have their
power
supplies disconnected in order
to
be
completely
powered off.
Try adjusting
the
antenna
to
a different position and re-try the connection process.
Check
to
be sure your router
is
"discoverable". This means
that
the
router
will"broadcast"to
other
devices,
letting
them
know
that
is
it active and
will
not
require you
to
know
the
network
name
of
the router.
See
your router instructions for more information.
Be
sure your router does
not
"hide" its
SSID
name.
To
enhance security, some routers "hide" their
SSID
names.
See
the instructions for your router for information
on
how
to
"unhide"
the
router name.
Be
sure
the
SSID
name
of
your router
has
only
normal characters and digits. Do
not
use symbols or
punctuation
characters.
See
the
information in
the
Option
2 connection section.
Turn
off
the
WEP
encryption
system
if
your router
has
it. The MC200Air
will
not
connect
to
a
network
when
this security system
is
active. Turn it back on
when
you
are
done
with
the
network
connection
process.
See
your router instructions for more information.
When
using
the
Option
2 network connection method, the Network
Setup
window
does
not appear when
I
enter
"http:/
/169.254.1.1"
in
the
browser
address
window.
Check
the
"proxy"
setting
of
your browser.
If
necessary reset
the
browser
to
allow connections
without
the
use
of
proxies.
The
MC200Air
is
on
and
connected
to
my
network (the
AIR
button
is
lit
green) but
no
music
is
playing.
Be
sure
the
source
is
actually playing,
not
paused or stopped.
Check
the
-4X
(mute)
button
to
be sure it
is
not
lit
red.
Press
the+
volume
up
a couple
of
times
to
be sure the
MC200Air
volume
level
is
not
turned
all
the way
down
.
Check
the network settings for the music
source-
iOS
device, DLNA device or
computer
.
Be
sure
Wi
-
Fi
is
active
and it
is
connected
to
your network.
The~
AirPlay
icon should appear at the
bottom
of
the
iTunes window.
If
the
music source
is
a computer, be sure its
volume
level
is
not
turned
down
all
the
way, or
that
its sound
is
muted.
Try
turning
the
Wi
-
Fi
system
off
and back on. Try
"power cycling" your device. Try
power
cycling your router.
Note:
The latest and most capable
network
is
the
"class
n"
system (more completely it
is
designated
the
"IEEE
802.
11
n"
system).
Older routers used
the
"class
g"
or
"class
b"
system. Many routers
will
connect
to
all
three
systems,
"n';
"g"
or
"b': The
MC200Air
operates
with
"n';
"g"
or "b" systems,
howev
e
r,
it
will
not
connect
to
a
router
that
is
"class
n"
only, nor on a limited access "guest" network.
Why
does
my
music
sometimes
stop
briefly
and
then
start
playing
again?
Other
network
traffic, such
as
downloading
files or streaming movies from the internet, may cause brief
drop
outs. Try reducing
the
number
of
devices using
the
ne
twork
.
I
think
I
entered the
password
wrong during the
set
up-
what
do
I
do?
Do set
up
again.
See
the
Option
2
connection
information,
st
ep 5.
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